Customer service manager position responsibilities:
1, responsible for the customer service department of the daily management and operations, reporting to the general manager;
2, formulate and improve customer service management system, standardize and improve the job responsibilities, optimize customer service process;
3, pre service department, purchasing department's training and assessment, control the quality of customer service;
4, coordination and handling of customer complaints and suggestions, and customer communication and negotiation;
5, improve the customer needs analysis, development feasibility plan to improve customer satisfaction;
6, coordination of the relationship between the Department and other departments of the company;
7, maintain the company's good public relations, establish a good service image.
Job requirements:
1, college degree or above, marketing, public relations and other related professional priority;
2, 2 years of customer service management experience, proficient in customer service system management processes;
3, high sense of responsibility and customer service consciousness, strong affinity, have patience;
4, a strong organization, planning, control, coordination and interpersonal skills, strain capacity;
5, good coordination and communication skills, strong sense of teamwork;
6, fluent English communication with customers, a Internet Co working experience is preferred;
Technical director job duties:
1, responsible for the company's external web site and business support system development and maintenance;
2. Responsible for technical training to team members, and provide technical support in the development process;
3, responsible for the relevant system user needs analysis, architecture design and development process;
4, responsible for the management of the development team, control the development progress, ensure the development quality;
Job requirements:
1, computer related professional, bachelor degree or above;
2, proficient in PHP web site development, four years experience in B/S Web software development, more than two years project management experience;
3, have rich experience in the development of B/S multilayer structure;
4, proficient in the use of Mysql, the database is optimized to have a wealth of experience;
5, clear thinking, work standards, good communication skills, good user needs analysis;
6, strong teamwork spirit and responsibility, can manage the development team and control the development process.
Treatment:
Salary + bonus + option. Based on the ability and willingness to give the right.
Customer service coordinator position requirements:
1, good oral expression ability, quick thinking, active personality, strong affinity;
2, good language organization ability, communication and coordination ability;
3, standard Mandarin; work with patience, careful;
4, sweet voice;
5, have a certain English reading ability;
Job responsibilities:
1, with overseas customers through phone, email, online instant communication to solve the pre-sale and after-sale questions;
2, record and analyze the customer data, data oriented, customer experience improvement suggestions;
3, cross department work communication and coordination;
Procurement specialist duties and requirements:
1, love online shopping, like the internet;
2, responsible for Taobao, Dangdang and other sites for customers to buy goods, and to do a good job inventory confirmation;
3, good at communication and coordination with the seller, do things well organized, strong pressure;
4, can be a simple English reading better;
5, college degree or above;
Treatment:
Basic salary + commission + Lunch allowance + housing allowance + comprehensive insurance; local household registration pay insurance six gold; every year not less than 13 months' salary;
Php program coordinator position description:
1 standards, standards, and strictly for project development;
2 independent working ability and team work ability, complete performance index;
3 be good at learning and understand the new technology, and put into practice in the project;
4 familiar with the project evaluation, planning, development, testing, maintenance of the whole process;
5 be good at finding solutions to technical difficulties, overcome technical bottlenecks;
6 coordinate with the front page designers to complete the integration of the project.
Job requirements: use the following techniques:
1, PHP
2, MySQL
3, Ajax
4, JavaScript
5, HTML, DHTML
6, more than one year working experience;
7, professional computer and other related professional graduates;
Position description of warehouse manager:
According to the requirements of bag merchandise, packaging, bonded logistics documents; relevant documents, reports the collation and archiving; parcel data entry; commodity storage management;
1, flexible and fast, have patience, can bear hardships and stand hard work, good health;
2, master the basic computer operation, such as send and receive e-mail, processing EXCEL form, and can work independently;
3, technical secondary school or high school education, with 1 years (or more) of the product manual packaging, packaging work experience;
4, age between 20-38 years old, sex is not limited;
5, have good quality and team cooperation consciousness;
6, Shanghai household registration priority, home to live nearby is preferred;
7, higher than the industry standard salary and benefits;
Tally specialist:
Check the order of goods information (specifications, color, durability, etc.), check the quality of the goods, inventory goods;
1, agile and efficient, very careful attitude to work, strong sense of responsibility and patience;
2, more skilled Internet operation, OFFICE operation;
3, be able to adapt to the possible overtime;
4, female priority, Shanghai household registration priority, who lives near the priority;
5, high school or technical secondary school or above;